Refund policy

Returns and refunds

Every WRYLOOM shirt is printed to order, so we handle returns differently than a warehouse brand.

Misprints, defects, or damage. Contact us within 30 days of delivery with your order number. We will ask for a photo, then send a free replacement or a full refund, your choice. You do not need to ship anything back.

Wrong item received. Same as above: order number, photo, free replacement.

Size or fit. Made-to-order shirts cannot be restocked, so we cannot accept size-choice returns. Check the size chart on the product page before ordering. If it is your first order with us and the fit is wrong, contact us anyway and we will do a one-time replacement at our cost.

Lost in transit. If tracking shows no movement for 10 or more business days, we reship free.

Changes and cancellations. Tell us within 12 hours of ordering and we will change or cancel it. Once production starts we cannot stop it.

Approved refunds are issued to your original payment method and typically appear within 5 to 10 business days.

Contact us at wryloom.com/pages/contact.